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Terms of Use

Terms & Conditions of Use

Agreement between User and Straitjacketsam.com:  Welcome to straitjacketsam.com.  The straitjacketsam.com website (the Site) is comprised of various web pages operated by Straitjacket Sam (referred to herein as we, us or our).

Straitjacketsam.com is offered to you conditioned on your acceptance without modification of the terms, conditions and notices contained herein (the Terms).  Please read these terms and conditions carefully before using this website.  Your use of straitjacketsam.com constitutes your agreement to all such Terms.  If you do not accept these terms and conditions, do not use this website.

Privacy:  Your use of this Site is subject to Straitjacket Sam's Privacy Policy.  Please review our Privacy Policy, which also governs the Site and informs our users of our data collection practices.

Your Account:  If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.  You may not assign or otherwise transfer your account to any other person or entity.  You acknowledge that we are not responsible for third party access to your account that results from theft or misappropriation of your account.  Straitjacket Sam and its associates reserve the right to refuse or cancel service, terminate accounts or remove or edit content in our sole discretion.

Straitjacket Sam does not knowingly collect, either online or offline, personal information from persons under the age of thirteen.  If you are under age 18, you may use straitjacketsam.com only with permission of a parent or guardian.

Products/ Content/ Specifications:  All products, features, content, specifications and prices of products and services described or depicted on this Site are subject to change at any time without notice.  Measurements and descriptions are approximate and are provided for convenience purposes only.  We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors. Please allow for variations in color of the actual product you receive to what is displayed on the screen due to digital photography, color settings, and capabilities of monitors.  Colors in photos should not be regarded as absolutely correct.  We strive to represent them as accurately as possible!

The inclusion of any products or services in this Site at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Web Site. By placing an order, you represent that the products ordered will be used only in a lawful manner. 

Return Policy:  We want you to be happy with your one-of-a-kind purchase, so please let us know if something is not right. Straitjacketsam.com will accept returns on unworn, unused merchandise for exchange or store credit within 10 days of the delivery date based on the following guidelines. 

  • If your order arrives damaged, you must notify us within 24 hours of delivery date.
  • All returns are accepted for exchange or store credit only, no refunds.
  • Returned items must be unworn, unused, in original condition, with all original wrapping and tags still attached and in place and must be shipped back within 10 days of the delivery date.
  • There are no returns or exchanges accepted on any custom items or sale items.
  • Before returning an item, fill out the required Product Returns information on our Returns page and request an RMA number. No returns will be accepted, granted, exchanged or processed without a return RMA obtained from this Site prior to returning merchandise.
  • Original shipping fees are non-refundable except in the case of incorrect merchandise.
  • Buyer is responsible for the cost of return shipping.  Please be sure to use a courier (such as USPS or UPS) with a tracking system and adequate insurance for the returned item; we are not responsible for any returns or exchanges on any damaged, stolen, lost, or mishandled packages being returned to us.
  • If exchanging for a higher priced item, the difference must be paid in order to receive the new item.
  • Returned items are subject to a non-refundable 15% restocking fee.
  • Buyer is responsible for paying any applicable shipping charges for having the exchanged item shipped, except in the case of incorrect merchandise.
  • Please allow up to 2 weeks for returns/exchanges to be processed.

If you have any questions regarding our return policy, please contact our customer service at shop@straitjacketsam.com or call us toll-free at 855-757-5847.

Shipping Damage or Loss Limitations:  When an order is placed, it will be shipped to the address designated by the purchaser, as long as that shipping address is compliant with any shipping restrictions contained on this Site.  All purchases from this Site are made pursuant to a shipment contract.  As a result, risk of loss and title for items purchased from this Site pass to you upon delivery of the items to the carrier.  You are responsible for filing any claims with carriers for damaged and/or lost shipments.  Please review our Shipping policies page for our shipping practices.

Gift Certificates:  Gift certificates can only be redeemed via purchases made on this Site, and are not redeemable for cash.  Any unused balance will be placed in the recipient's gift certificate account and is non-transferable.  If your order exceeds the amount of your gift certificate, you must pay for the balance.  We are not responsible for lost or stolen gift certificates.  We make no warranties, express or implied, with respect to gift certificates, including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. In the event a gift certificate code is non-functional, your sole remedy, and our sole liability, shall be the replacement of such gift certificate.  Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Links to Third Party Sites/Third Party Services:  Straitjacketsam.com may contain links to other websites (Linked Sites).  The Linked Sites are not under the control of Straitjacket Sam and we are not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site.  Straitjacket Sam is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by us of the site or any association with its operators.

Certain services made available via this Site are delivered by third party sites and organizations.  By using any product, service or functionality originating from the straitjacketsam.com domain, you hereby acknowledge and consent that Straitjacket Sam may share such information and data with any third party with whom we have a contractual relationship to provide the requested product, service or functionality on behalf of straitjacketsam.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property:  You are granted a non-exclusive, non-transferable, revocable license to access and use this Site strictly in accordance with these terms of use.  As a condition of your use of the Site, you warrant to Straitjacket Sam that you will not use the Site for any purpose that is unlawful or prohibited by these Terms.  You may not use the Site in any manner which could damage, disable, overburden or impair the Site or interfere with any other party's use and enjoyment of the Site.  You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Straitjacket Sam or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.  You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Straitjacket Sam content is not for resale.  Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content.  You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Straitjacket Sam and the copyright owner.  You agree that you do not acquire any ownership rights in any protected content.  We do not grant you any licenses, express or implied, to the intellectual property of Straitjacket Sam or our licensors except as expressly authorized by these Terms.

Electronic Communications:  Visiting straitjacketsam.com or sending emails to Straitjacket Sam constitutes electronic communications.  You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Use of Communication Services:  The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, Communication Services), and you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property law (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, which cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in  a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including email addresses, without their consent; violate any applicable laws or regulations.

Straitjacket Sam has no obligation to monitor the Communication Services.  However, Straitjacket Sam reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion.  We reserve the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Straitjacket Sam reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request or to edit, refuse to post or to remove any information or materials, in whole or in part, in Straitjacket Sam's sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service.  Straitjacket Sam does not control or endorse the content, messages or information found in any Communication Service and, therefore, we specifically disclaim any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service.  Managers and hosts are not authorized Straitjacket Sam spokespersons and their views do not necessarily reflect those of Straitjacket Sam.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination.  You are responsible for adhering to such limitations if you upload the materials.

Materials Provided to Straitjacketsam.com or Posted on any Straitjacket Sam Web Page:  Straitjacket Sam does not claim ownership of the materials you provide to the Site (including feedback and suggestions) or post, upload, input or submit to any Straitjacket Sam Site or our associated services (collectively Submissions).  However, by posting, uploading, inputting, providing or submitting your Submission you are granting Straitjacket Sam, our affiliated companies and necessary sub-licensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein.  Straitjacket Sam is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in our sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

Third Party Accounts:  You will be able to connect your Straitjacket Sam account to third party accounts.  By connecting your Straitjacket Sam account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites).  If you do not want information about you to be shared in this manner, do not use this feature.

International Users:  The Service is controlled, operated and administered by Straitjacket Sam from our offices within the USA.  If you access the Service from a location outside the USA, you are responsible for compliance with all local laws.  You agree that you will not use the Site Content accessed through straitjacketsam.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification:  You agree to indemnify, defend and hold harmless Straitjacket Sam, its officers, directors, employees, agents and third parties for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of the Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations.

Liability Disclaimer:  The information, software, products and services included in or available through the Site may include inaccuracies or typographical errors.  Changes are periodically added to the information herein.  Straitjacket Sam and/or its suppliers may make improvements and/or changes in the site at any time.  Straitjacket Sam and/or its suppliers make no representations about the suitability, reliability, availability, timeliness and accuracy of the information, software products, services and related graphics contained on the Site for any purpose.  To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided as is without warranty or conditions of any kind.  Straitjacket Sam and/or its suppliers hereby disclaim all warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.

To the maximum extent permitted by applicable law, in no event shall Straitjacket Sam and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Site, with the delay or inability to use the Site or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Site, or otherwise arising out of the use of the Site, whether based on contract, negligence or otherwise.  If you are dissatisfied with any portion of the Site, or with any of these Terms, your sole and exclusive remedy is to discontinue using the Site.

Termination:  We reserve the right to suspend or terminate access to the Site or any portion thereof at any time for any reason without notice.  We reserve the right to change, suspend, or discontinue all or any aspect of this Site at any time without notice. 

Changes to Terms:  We reserve the right, in our sole discretion, to change the Terms under which straitjacketsam.com is offered.  The most current version will supersede all previous versions.  We encourage you to periodically review the Terms to stay informed of our updates.

Contact Us:  If you have questions or comments regarding the Terms, please contact us at info@straitjacketsam.com or Straitjacket Sam, P.O. Box 89, San Fernando, CA 91341 USA.

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